Frequently Asked Questions
Find answers to common questions about buying and investing in precious metals with KJC Bullion.
How do I purchase bullion from KJC?
You can contact us by phone on 1300 844 018 or email bullion@kjc.com.au to discuss your requirements. Our team will provide current pricing and guide you through the purchase process.
What forms of payment do you accept?
We accept bank transfers, which is the preferred method for bullion purchases. This ensures secure transactions and helps us offer competitive pricing. Please contact us for full payment details.
How is my order delivered?
All orders are shipped via secure, fully insured courier services. We use discreet packaging with no indication of contents. Signature is required on delivery to ensure your order reaches you safely.
Can I visit your premises to purchase bullion?
Yes, we welcome customers to our Sydney location. Please contact us in advance to arrange an appointment so we can ensure the products you're interested in are available.
Are your products authentic and certified?
Absolutely. All our products are sourced from reputable mints and refineries worldwide, including the Perth Mint and Royal Australian Mint. Each product comes with appropriate certification of authenticity, weight, and purity.
What is the difference between bullion coins and numismatic coins?
Bullion coins are valued primarily for their precious metal content and are typically priced close to spot price plus a small premium. Numismatic coins have collector value based on rarity, condition, and historical significance, often commanding higher premiums.
Do you buy back bullion?
Yes, we offer competitive buyback prices for bullion products. Contact us with details of what you wish to sell and we'll provide a quote based on current market conditions.
What is spot price?
The spot price is the current market price at which a precious metal can be bought or sold for immediate delivery. It fluctuates throughout the trading day based on supply and demand in global markets.
Why should I invest in precious metals?
Precious metals like gold and silver have historically served as a store of value and hedge against inflation and economic uncertainty. They can provide portfolio diversification as they often move independently of stocks and bonds. However, all investments carry risk, and we recommend consulting a financial advisor.
Do you offer storage solutions?
Yes, we can discuss secure storage options for your precious metals. Contact us for more information about our storage services and associated fees.
Still Have Questions?
Our team is here to help. Contact us for personalised assistance with any questions about precious metals investing.