Privacy Policy

This web site is owned and operated by KJC Coins (Australia) Pty Ltd and KJC Secure Vaulting Pty Ltd (KJC Group). By using this site, you agree to the privacy policy (KJC Group Privacy Policy) which is set out on this web site page. KJC Group Privacy Policy relates to the collection and use of personal information you may supply to us through your conduct on the web site.

KJC Group reserves the right to modify or remove portions of the KJC Group Privacy Policy at any time. The KJC Group Privacy Policy is in addition to any other terms and conditions applicable to the web site. KJC Group does not make any representations about third party web sites that may be linked to the web site.

KJC Group recognises the importance of protecting the privacy of information collected about visitors to its web site, in particular information that is capable of identifying an individual ("personal information"). KJC Group Privacy Policy governs the manner in which your personal information, obtained through the web site, will be dealt with. KJC Group will review the KJC Group Privacy Policy regularly and update the website from time to time. Changes will be posted on the website.

1. Personal Information

Personal information about visitors to the KJC Group web site is collected only when knowingly and voluntarily submitted. For example, KJC Group may need to collect such information to provide you with further services or to answer or forward any requests or enquiries. KJC Group's intention is that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia.

2. Use of Information

Personal information that visitors submit to the KJC Group web site is used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose, unless KJC Group discloses other uses in the KJC Group Privacy Policy or at the time of collection. Copies of correspondence sent from the KJC Group web site, that may contain personal information, are stored as archives for record-keeping and back-up purposes only.

3. Collecting Information on Registered Members

As part of registering with KJC Group, personal information is collected about you in order for you to take full advantage of KJC Group services. To do this it may be necessary for you to provide additional information to KJC Group as detailed below.

4. Registration

Registration is completely optional. Registration may include submitting your name, email address, address, telephone numbers, option on receiving updates and promotional material and other information. You may access this information at any time by logging in and going to your account.

5. Credit Card Details

Credit Card details are only stored for the processing of payment and will be deleted once payment is processed.

6. Disclosure

Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where KJC Group has reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with KJC Group's rights or property, users, or anyone else who could be harmed by such activities. KJC Group may disclose personal information when it believes in good faith that the law requires disclosure.

KJC Group may engage third parties to provide you with goods or services as part of or incidental to the provisions of goods or services by KJC Group (eg courier delivery of goods purchased from KJC Group). In that circumstance, KJC Group may disclose your personal information to those third parties in order to meet your request for goods or services.

7. Security

KJC Group strives to ensure the security, integrity and privacy of personal information submitted to its sites, and KJC Group will review and update its security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.

KJC Group, will, however, endeavour to take all reasonable steps to protect the personal information you may transmit to KJC Group or from our online products and services. Once KJC Group receives your transmission, KJC Group will also make its best efforts to ensure the security of your personal information on its systems.

KJC Group uses third party companies to host and store its data. Some or all of your information will be held with these companies in various locations around the world.

In addition, the employees of KJC Group and the contractors to KJC Group who provide services related to KJC Group's information systems are obliged to respect the confidentiality of any personal information held by KJC Group. However, KJC Group is not responsible for events arising from unauthorised access to your personal information.

8. Collecting Information from Users

IP Addresses

KJC Group web servers gather your IP address to assist with the diagnosis of problems or support issues with the services provided by KJC Group. Information is gathered in aggregate only and cannot be traced to an individual user.

Cookies and Applets

KJC Group uses cookies to provide you with a better experience. These cookies allow KJC Group to increase your security by storing your session ID and are a way of monitoring single user access.

This aggregate, non-personal information is collated and provided to KJC Group to assist in analysing the usage of the site.

9. General Data Protection Regulation ("GDPR")

KJC Group will manage any data collected from you in accordance with the GDPR where applicable.

10. Access to Information

KJC Group will endeavour to take all reasonable steps to keep secure any information held about you, and to keep this information accurate and up to date. If, at any time, you wish to obtain a copy of, modify, or delete any information held about you, you may contact KJC Group via email to bullion@kjc.com.au to have this done.

In addition, KJC Group employees and contractors who provide services related to the information systems of KJC Group are obliged to respect the confidentiality of any personal information held by KJC Group.

11. Links to Other Sites

KJC Group provides links to web sites outside of our web sites, as well as to third party web sites. These linked sites are not under the control of KJC Group, and KJC Group cannot accept responsibility for the conduct of companies linked to its website. Before disclosing your personal information on any other website, KJC Group advises you to examine the terms and conditions of using that Web site and its privacy statement.

12. Problems or Questions

If KJC Group becomes aware of any ongoing concerns or problems with its web sites, KJC Group will take these issues seriously and work to address these concerns. If you have any further queries relating to the KJC Group Privacy Policy, or you have a problem or complaint, please contact KJC Group, contact details can be found via the Contact Us page on the KJC Group Website.

For more information about privacy issues in Australia and protecting your privacy, visit the Office of the Australian Information Commissioner's website.