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Delivery Information


KJC offers 3 different options for delivery of your precious metal purchases:


Option 1 - Collection of your order in person


You can collect your order free of any delivery charges in person at the KJC Sydney CBD showroom open Monday to Friday from 10am to 4.30pm. To choose this option simply click the "hold for collection" option in the shopping cart as you place your order online.

Please note, collection is only available after you receive a confirmation notice from the KJC fulfilment team by SMS or email, and it is a requirement that collection must take place within 2 weeks of receiving the confirmation from the KJC fulfilment team otherwise storage charges will be applicable.




Option 2 - Australia-wide Courier Delivery

KJC offers an Australia-wide courier delivery service (door to door) for all your precious metal orders and it includes "free complimentary insurance cover" for full replacement value.


Please note, this is a premium secure courier delivery service, we do not use Australia Post or e-parcel (unless it is deemed an absolute necessity by the KJC fulfilment team as may be the case with a very remote or a post office box delivery) but one of Australia's best known courier services. Your orders are tracked from the time they leave until you receive them, a signature is required as proof of delivery and in addition our friendly professional KJC fulfilment team will monitor the whole process for you, giving you added piece of mind.

KJC's courier deliveries, in most cases, are in fact an overnight service (however this is dependent on what area we are shipping to and is at KJC's sole discretion) meaning your precious metal orders are with you very quickly, with minimal fuss and the best security possible.

The KJC Australia-wide courier delivery charges are outlined in the charts below. Please note, 1 kilogram (kg) equates to 32.151oz or 1000 grams whilst 1 ounce (oz) equates to 31.103 grams. Therefore, for example, a 100 gram gold bar contains 3.215oz of gold whilst a 10oz silver bar contains 0.311kg of silver and a silver monster box (500oz) contains 15.55kg of silver. For combined metal orders the ounces (oz) of gold and kilograms (kg) of silver are added together giving you the advantage of the very best price breaks for delivery.

KJC Silver Australia-wide courier delivery charges (including "free complimentary insurance cover")
Up to 9kg for a flat $35 charge (per order) and thereafter each additional kg is charged at just $3.90 per kg (see some examples below).

Please note Copper orders will incur the identical rates to Silver.

KJC Gold Australia-wide courier delivery charges (including "free complimentary insurance cover")
Up to 18oz for a flat $35 charge (per order) and thereafter each additional oz is charged at just $1.95 per oz (see some examples below).

Please note Platinum, Palladium and Rhodium orders will incur the identical rates to Gold.

KJC Combined Gold & Silver Australia-wide courier delivery charges (including "free complimentary insurance cover")
Orders of combined metal will incur the same rates as above with Silver (or Copper) being charged at just $3.90 per kg and Gold (or Platinum, Palladium and Rhodium) being charged at just $1.95 per oz with each combined order subject to a minimum $35 charge (see some examples below).

Some samples of what the KJC Australia-wide courier delivery charges would be on an order are set out below, however, you can also check the exact charge online (which is fully automated for you in the shopping cart) prior to finalising your order.

1x Elemetal 1oz gold bar
$35
17x Elemetal 1oz gold bar
$35
30x Elemetal 1oz gold bar
$58.50
50x Elemetal 1oz gold bar
$97.50
   
1x Baird & Co 100g (3.215oz) gold bar
$35
5x Baird & Co 100g (3.215oz) gold bar
$35
10x Baird & Co 100g (3.215oz) gold bar
$62.70
   
1x Elemetal 1kg silver bar
$35
8x Elemetal 1kg silver bar
$35
20x Elemetal 1kg silver bar
$78
50x Elemetal 1kg silver bar
$195
   
1x 10oz Elemetal silver bar
$35
25x 10oz Elemetal silver bar
$35
50x 10oz Elemetal silver bar
$60.65
   
1x Maple Leaf silver monster box (500oz)
$60.65
   
1x 1oz Elemetal gold bar + 1x Baird & Co 100g (3.215oz) gold bar + 10x 10oz Elemetal silver bar
$35
   
1x Maple leaf silver monster box + 10x Elemetal 1oz gold bar
$80.15


To choose this option and/or to check what the exact KJC Australia-wide courier delivery charges are (prior or whilst in the KJC ordering process) simply click the Australia-wide courier delivery" option in the shopping cart/order summary as you place your order online.

Extra Delivery Information - Please Note:

A 2nd shipping fee can be incurred if:

* You would like to change your delivery address after your item has been shipped.
* Your item is not delivered due to giving us an incorrect address.
* You do not respond to the courier calling card within 2 working days, which is left if nobody is present at your delivery address.

Insurance - Please Note:

Our complimentary insurance cover will cease after the first delivery attempt if clients do not organise to collect the item from the designated courier depot within 2 business days of notification by the courier company or KJC customer service. It is very important that you track your parcel upon receipt of shipping notification from KJC, to ensure someone is home to sign for your order.

In addition, errors in the delivery address provided by the client, are the responsibility of the client and therefore, the items, will not be covered under the KJC insurance policy.



Option 3 - Overseas Delivery by FedEx or DHL


This service is available to overseas clients only and is in fact the only method of delivery offered by KJC on precious metals orders placed online with international delivery addresses. FedEx or DHL deliveries from KJC include free complimentary insurance cover" for full replacement value.

To choose this option and/or to check what the exact KJC overseas FedEx or DHL delivery charges are (prior or whilst in the KJC ordering process) simply click the FedEx International" option in the shopping cart/order summary as you place your order online. If you are not logged in you must select your country from the available drop down menu in the order summary.

IMPORTANT INFORMATION
Clients will be liable for all tax, duty and import fees, as well as organising their own customs broker if required. These fees and charges are not payable to KJC, however, if not paid your parcel will be returned to KJC and you will be liable for all extra incurred fees and charges.

Prices quoted by KJC are for delivery to major cities and metropolitan areas that FedEx or DHL service, if your delivery address is outside the FedEx or DHL delivery network you may incur extra fees or must collect your parcel from a nominated location advised by FedEx or DHL (this can in some cases be hours away from the delivery address). Please check with KJC prior to placing an order if you are unsure if FedEx can deliver to your door.

If you are unsure of your specific requirements regarding shipping into your country, please contact either your local customs office, FedEx, DHL or KJC prior to placing an order for more information.


Order Summary

Cart subtotal
$ 0.00
   

LIVE SPOT PRICES

METAL
Price/Oz
GOLD - USD$
$ 1,257.68
SILVER - USD$
$ 17.26
PLATINUM - USD$
$ 957.70
PALLADIUM - USD$
$ 775.33
GOLD - AUD$
$ 1,684.66
SILVER - AUD$
$ 23.12
PLATINUM - AUD$
$ 1,282.84
PALLADIUM - AUD$
$ 1,038.56
Updated: 26 May, 2017 02:06:34 AM EST

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