Contact details

Email: bullion@kjc.com.au Phone:(02) 9290 1244 Fax: (02) 8212 9071 Toll free: 1300 844 018 International: (+612) 9290 1244

Showroom address

Suite 506, Level 5, 5 Hunter Street, Sydney NSW 2000 (Between Pitt Street & George Street)

Mailing Address

GPO Box 825 Sydney NSW 2001

Trading Hours

Online Store (24/7 365 days)

The KJC online store, for live market orders, trades every day throughout the year non-stop (public holidays included) thus, 24/7 365 days a year.

Phone Support (9.30am to 5 pm Monday to Friday)

Our friendly, professional and knowledgeable customer service team are available (by phone and email only) Monday to Friday from 9.30am to 5pm to help with all enquiries, quotes and orders.

KJC Sydney CBD Showroom (10.00am to 4.30 pm on selected business days – Please check our calendar for days open)

The KJC showroom and private client office are open 10:00am to 4.30pm on selected business days throughout the year (see calendar below), to allow clients to come in person and buy and/or sell physical precious metals and numismatics.

We are now concentrating on online sales with our 24/7 live to market website and dedicated customer service team (9:30am to 5:00pm Monday to Friday).   By doing this, KJC is able to pass on cost savings to our customers and provide even more competitive prices as well as Australia’s cheapest shipping costs (with free insurance).

After Hours

For customer support outside of the listed KJC trading hours, please either leave a phone message on our answering system (02 9290 1244) or email (bullion@kjc.com.au), and we will endeavour to come back to you within a couple of hours.

Private Appointments

Private Appointments at the KJC Showroom may be available at times that fall outside the standard Showroom trading hours (significant transactions only). Please inquire regarding the availability of this service.

Shipping

Orders will only be dispatched by our shipping department when the KJC showroom is open.

Holiday Trading Hours
  • The last day of shipping for 2019 will be Wednesday the 18th of December 2019 and shipping will recommence from Wednesday the 15th of January 2020.
  • The KJC Showroom will be closed from Thursday the 19th of December through to Wednesday the 15th of January 2020.
  • Phone support for our KJC customer service team is available right up to 5 pm Xmas eve the 24th of December 2019 and reopens from Monday the 6th of January 2020.
  • The KJC website remains open 24/7 for live to market orders right through the entire holiday season.