Frequently Asked Questions

The KJC Sydney CBD showroom is located at Suite 506, Level 5, 5 Hunter Street.
The KJC business trading hours vary according to our three departments: KJC Customer Service, KJC Online Store and the KJC Showroom. Please click here for full details.

Purchasing precious metals from KJC is simple and available in the following methods;

For a detailed explanation on how to buy online click here
For a detailed explanation on how you can store precious metals with KJC click here
For a detailed explanation of where KJC ship to and the charges involved click here
For a detailed explanation of the KJC identification procedures click here
For a detailed explanation on how to purchase without using the online system click here

To transfer funds to KJC please use the following account details
Bank: ANZ
Account name: KJC coins Australia Pty Ltd
BSB: 012172
Account number: 836756924

For international payments

For a detailed list of the accepted payments at KJC click here
KJC can buy all forms of gold, silver, platinum and palladium. We have professional electronic scales and metal testers, including an XRF machine onsite to accurately determine the troy metal content of any item.
  • Precious metal held in your physical possession
  • Precious metal held in storage with KJC secure vaulting
  • KJC identification requirements to sell precious metal<?
  • Payment for the sale of precious metal to KJC

  • For full details of the above about how to sell precious metals to KJC click here
Resetting your password is simple, click the "login or create account" button at the top of the header on the KJC website, then use the "forgot your password?" link at the bottom of the login section and you will then be asked to enter your email address and surname. Finally, click on the "send password" button and then our automated system will send you an email back with your current registered username as well as a new password so that you can start ordering.
There are 31.103 grams to a troy ounce.
The KJC Bullion website will automatically refresh the live prices every three minutes, as well as again at the time of checkout.
Yes, however, you must give your permission in writing and the 3rd party must present ID upon collection.
Two weeks from the date of notification that your order is ready for collection. Please note, after this storage charges will be applied as per our standard storage rates.