Where is the KJC Sydney showroom?
The KJC Sydney CBD showroom is located at Level 5 / 5 Hunter Street.
What are the KJC business trading hours?
The KJC business trading hours vary according to our three departments: KJC Customer Service, KJC Online Store and the KJC Showroom. Please click here for full details.
How can I buy precious metal from KJC?
Purchasing precious metals from KJC is simple and available in the following methods;
• Buy live online for details click here for details
• Buy at the KJC Showroom for details click here for details
• Buy via Phone click here for details
• Self Managed Superfund click here for details
• Large and Person to Person Transactions click here for details
How does the KJC 24/7 online store work?
For a detailed explanation on how to buy online click here
How does the KJC bullion storage solution (KJC Secure Vaulting) work?
For a detailed explanation on how you can store precious metals with KJC click here
How and where do you ship to and what are the charges?
For a detailed explanation of where KJC ship to and the charges involved click here
What are your ID requirements for bullion transactions?
For a detailed explanation of the KJC identification procedures click here
How do I make a large transaction without using the online system?
For a detailed explanation on how to purchase without using the online system click here
What are your bank account details?
To transfer funds to KJC please use the following account details
Account name: KJC coins Australia Pty Ltd
Account number: 836756924
For international payments
SWIFT code: ANZBAU3MXXX
What methods of payment do KJC accept?
For a detailed list of the accepted payments at KJC click here
What do KJC buy?
KJC can buy all forms of gold, silver, platinum and palladium. We have professional electronic scales and metal testers, including an XRF machine onsite to accurately determine the troy metal content of any item.
How do I sell precious metal to KJC?
• Precious metal held in your physical possession
• Precious metal held in storage with KJC secure vaulting
• KJC identification requirements to sell precious metal
• Payment for sale of precious metal to KJC
For full details of the above about how to sell precious metals to KJC click here
How do I reset my username and password for my KJC online account?
Resetting your password is simple, click the "login or create account" button at the top of the header on the KJC website, then use the "forgot your password?" link at the bottom of the login section and you will then be asked to enter your email address and surname. Finally, click on the "send password" button and then our automated system will send you an email back with your current registered username as well as a new password so that you can start ordering.
How many grams in a troy ounce of gold or silver?
There are 31.103 grams to a troy ounce.
How many troy ounces of gold or silver are there to a kilo?
There are 32.151 troy ounces to a kilo.
How often are the KJC prices updated?
The KJC Bullion website will automatically refresh the live prices every three minutes, as well as again at the time of checkout.
Can I nominate an agent or an alternative party to collect my order?
Yes, however, you must give your permission in writing and the 3rd party must present ID upon collection.
How long will KJC hold my bullion order for once completed?
Two weeks from the date of notification that your order is ready for collection. Please note, after this storage charges will be applied as per our standard storage rates.